Torso Track Frequently Asked Questions

LIMITED LIFETIME WARRANTY

Torso Track, Inc. warrants that under normal residential use, the Torso Track is free from defects in material or workmanship. The duration of coverage of this warranty varies depending on the part of equipment that is defective (see chart below). This warranty is effective from the date of original purchase. This warranty is valid only for the original owner of this exerciser.

Part Warranty (in years) Coverage
Frame  Lifetime Replace frame that is structurally defective with a new frame or replace the entire unit.
All  other  parts
(includes wheels and tension chords)
2 years Repair or replace defective part or product.

The Torso Track obligation under this warranty is limited to replacing the defective part(s); or, at its option, repairing or replacing the product. Unauthorized repair will invalidate this warranty. This warranty does not cover product damage attributable to misuse, abuse, neglect, accidents, unauthorized alterations or repairs, failure to follow manufacturer's directions for use, improper maintenance, vandalism, usage for commercial or rental purposes, or "ordinary wear and tear". This warranty does not cover any separately sold items, parts, or accessories.

Except for other written warranties issued by Torso Track, Inc. applicable to new Torso Track, Inc. product or parts, no other express warranty is given or authorized by Torso Track, Inc. Torso Track, Inc. disclaims any implied warranty of merchantability or fitness for a particular purpose for any period beyond the express warranty. No agent or retailer of Torso Track, Inc. has authority to modify this warranty in any respect.

Torso Track, Inc. may not be held liable for indirect or consequential damages arising out of use or performance of this product. These include-but are not necessarily limited to-loss of use of the product; loss of time, enjoyment, or revenue; inconvenience; installation or removal costs; or other incidental or consequential damages.

Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This warranty gives you specific legal rights; you may also have other rights which vary from state to state.

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